Shipping Policy
Last Updated: 01/01/2026
Thank you for shopping with Faith Haven.
This Shipping Policy explains how orders are processed and delivered when you make a purchase from faithhavenshop.com.
1. Order Processing
All products are made-to-order using print-on-demand production.
Most items are printed and fulfilled by our production partner Printify, which manufactures and ships products only after an order is placed.
Processing time typically takes:
1–7 business days
During peak seasons or holidays, production times may be slightly longer.
Orders are processed Monday–Friday excluding major holidays.
2. Shipping Times
Shipping times vary depending on the destination and the print provider fulfilling the order.
Typical delivery estimates (post processing and production):
United States
• Standard Shipping: 2–5 business days
International Shipping
• 7–21 business days
These estimates do not include production time.
Shipping times are estimates and not guaranteed.
3. Shipping Carriers
Orders may be shipped using various carriers including:
• USPS
• UPS
• DHL
• regional shipping carriers
Carrier selection depends on the fulfillment location and destination.
4. Tracking Information
Once your order has shipped, you will receive an email with tracking information.
Tracking updates may take 24–48 hours to appear in the carrier system.
5. Incorrect Shipping Addresses
Customers are responsible for providing a correct and complete shipping address.
If an incorrect address is entered:
• We cannot guarantee successful delivery
• Orders may be returned to the carrier or lost
• Additional shipping fees may apply for reshipment
If you notice an address error, please contact us immediately after placing the order.
6. Lost Packages
If your package appears to be lost in transit:
Check the tracking information
Contact the shipping carrier
Contact us if the issue cannot be resolved
Packages that are confirmed lost may qualify for a replacement or refund depending on the situation.
7. Delayed Deliveries
Faith Haven is not responsible for delays caused by:
• shipping carriers
• customs processing
• severe weather
• incorrect shipping information
• high seasonal demand
8. Customs, Duties & Taxes
International orders may be subject to:
• import duties
• customs taxes
• local fees
These charges are the responsibility of the customer and are not included in product pricing.
9. Multiple Packages
Some orders may arrive in multiple shipments because items may be fulfilled by different production partners or from different warehouses.
10. Contact
If you have questions about shipping, please contact us at:
Email: support@faithhavenshop.com
Website: https://faithhavenshop.com